Select Page

Privacy Policy

We are committed to protecting our customers’ privacy, and we do our best to be transparent about the information we collect from website users. Please review this policy for your peace of mind.

 

1. YOUR INFORMATION & HOW WE USE IT

If you place an order via the Candy Jar website, you will be required to input the following information:
  • Your email address
  • Your telephone number
  • Your first name and surname
  • Your billing address
  • A delivery address
  • A password of your choice

You may also provide us with additional information if you wish – for example, you may enter your company name if you are ordering on behalf of a business.

All of the details you enter during the purchasing process are collected for the sole purpose of processing and dispatching your order. Additionally, we may contact you after your products have been delivered to ask you to review your experience. You will not be added to any mailing lists without your permission, and we will not send you any correspondence that is not related to your Candy Jar order.
If you choose to contact us using one of the enquiry forms on our website, we will collect the following information:
  • Your name
  • Your email address
  • Your telephone number
  • Your reason for contacting us
  • Your business name and address (if making a corporate enquiry)
  • The nature of your business (if making a corporate enquiry)
  • Any other information you choose to supply in the body of your message

This information is collected for the sole purpose of processing and responding to your enquiry. Again, you will not be added to any mailing lists without your permission, and we will not send you any correspondence that is unrelated to your enquiry.

We try to ensure that all information we hold on individuals and organisations is accurate and up to date. We hold this information securely and in accordance with the relevant laws, including the General Data Protection Regulation (GDPR).

2. PAYMENT DETAILS

We are committed to protecting the payment details that you enter when making a purchase on the Candy Jar website. All payments are processed over a secure (HTTPS) connection. Our payment providers are PayPal.

3. YOUR ACCOUNT

If you wish, you may choose to register an account on our website. Please note that you are not required to register an account if you do not wish to do so – to make a purchase without creating an account, simply select the ‘Express Checkout’ option at the checkout stage.

If you choose to create a user account, you will be required to enter the following information:
  • First name
  • Surname
  • Email address
  • Telephone number (optional)
  • Password of your choice
All of this information is held securely and will not be shared with any other companies. The information you submit during the registration process will only be used for purposes directly related to your account and any orders you place while logged in.